Deciding to end service#
If you’re considering ending your 2i2c service, this page will help you understand your options and plan next steps.
Why communities end service#
Communities may choose to end their 2i2c service for various reasons:
Funding changes: Grant periods end or budget priorities shift
Infrastructure transition: Moving to institutional or other managed services
Project completion: Research project or program concludes
Alternatives to ending service#
Before deciding to end service, consider these alternatives:
Ask for community guidance: Sometimes communities need guidance to encourage hub uptake and use, we can suggest a few ways to make the hub more useful for you
Service adjustments: Reduce hub capacity, change cloud providers, or modify service tier to lower costs
Pause or hibernate: Temporarily reduce activity while maintaining your configuration
Contact 2i2c support to discuss options that might better fit your needs.
Plan your transition#
If you decide to end service, plan ahead:
Timeline: Provide 2i2c with at least 30 days notice
User communication: Notify your hub users about the decision, timeline, and actions they need to take
Data export: Ensure all users export their work, see Download your data from the hub
Infrastructure replication (optional): Replicate your hub independently (see
../../admin/service-lifecycle/offboarding.md)
Next steps#
When you’re ready to proceed, contact 2i2c support.
For the technical implementation of ending service, see the admin guide on ending service.