About the service# Overview of our service model Our shared responsibility model Shared responsibility model Site Reliability Engineering Responsibilities Responsibility breakdown Service applications support Responsibilities Responsibility breakdown Community leadership and management Responsibilities Responsibility breakdown Software engineering Responsibilities Responsibility breakdown Your Right to Replicate your infrastructure Transparent infrastructure and operations Service Level Objectives Service Level Objectives Availability and uptime Intentional downtime Reduced team capacity Support responsiveness General support objectives Incident support objectives Change and Guidance Request support objectives Costs and cloud flexibility Upgrades and maintenance Cloud providers Commercial cloud providers Amazon Web Services (AWS) Google Cloud Platform (GCP) Microsoft Azure Public and governmental cloud providers JetStream2 How to choose a cloud provider Service Level Objectives Availability and uptime Intentional downtime Reduced team capacity Support responsiveness General support objectives Incident support objectives Change and Guidance Request support objectives Costs and cloud flexibility Upgrades and maintenance Shared responsibility model Site Reliability Engineering Responsibilities Responsibility breakdown Service applications support Responsibilities Responsibility breakdown Community leadership and management Responsibilities Responsibility breakdown Software engineering Responsibilities Responsibility breakdown